The Price of Being An Adult

Let's face it - independence from the parents comes with a price. Moving out means you'll need to pay rent, and rent costs money. Money you actually have to have when you make a payment. Whaaaaa?

We've all been through financially hard times (well, at least most of us), so I can sympathize to an extent. Bu unfortunately there is nothing I can do when the bank charges a non-sufficient funds fee because a tenant pays rent without having money. I cannot reverse a charge made by a financial institution, and no, I will not credit the dollar amount of the fee to make up for the charge. After being yelled at for 30 minutes, I calmly said, "I am truly sorry about the frustration this has caused. I unfortunately have no say in what the bank decides to charge, and would recommend speaking with them to see if they can do anything for you." Yes, I can see how that made me seem like a condescending bitch.

Three days later....

"No, I still can't reverse anything or pay you back."

Two days after....

"No, I cannot credit anything."

The next day...

"I appreciate the apology. If there is anything we can do for you, please let us know."

Just another day in the life of property management.

Hello from the office staff

Hello Internet.

Where do we start.

This little blog is simply to share the stories of those in property management. You will find many of the stories are ridiculous, similar to those in customer service.

We will always keep those involved confidential, to avoid people doing what the world does best: get offended.

Let the venting begin.

-M. & K.